Comprehensive Support
Everything is well-prepared from your concept to completion through equipment consultation, plant design, installation and warranty.
Reliable Warranty
Free Spare Parts
Replaced units covered by warranty are free of charge. Quick delivery with right parts available in stock.
Free Spare Parts
Replaced units covered by warranty are free of charge. Quick delivery with right parts available in stock.
Worldwide Repairment
Online instruction and onsite repairment are available worldwide.
Worldwide Repairment
Online instruction and onsite repairment are available worldwide.
Life-time Technical Support
Not limited to parts & repairment, any issue about machines, our technical support is here for you.
Life-time Technical Support
Not limited to parts & repairment, any issue about machines, our technical support is here for you.
After Warranty
Same repairment is still available without labor cost and only charges for materials fee.
After Warranty
Same repairment is still available without labor cost and only charges for materials fee.
Effortless Start-up with Turnkey Service
Convenient Matching Equipment
Different from others, Koller knows that auxiliary equipments can help you start your business easily once you get the machines. Therefore, some equipments can also be ordered and shipped with the ice machine together, such as power generator, water processor, electronic scale, sealing machine, ice storage system, etc.
Inspection in Person without Concern
The capacity, energy consumption and other specifics of the machine can be provided through recorded video or live video for your convenience before the shipment.
What’s more, you are also welcomed to confirm the details in person or send your friends or professional inspection institution to Koller factory, such as BV, SGS and so on.
What’s more, you are also welcomed to confirm the details in person or send your friends or professional inspection institution to Koller factory, such as BV, SGS and so on.
Installment, Maintainance & Operation Resources
A full set of instruction manual with detailed technical information is provided for you. If you need any online or onsite assistance, Koller technical team is here to help you in resolving all technical issues.
Distinctive ice machines may require varying location size, ambient room, power, and water needs. To help you use it correctly and allow the machine to work efficiently for a longer time, engineers will guide you through the whole process.
Distinctive ice machines may require varying location size, ambient room, power, and water needs. To help you use it correctly and allow the machine to work efficiently for a longer time, engineers will guide you through the whole process.
Safe Logistics Arrangement
Packaging with sturdy wooden box prevents the machine from getting damage. We will handle the shipment procedures till it arrives.
International trading and payment terms are available without any concern.
Trading Terms: FOB, CIF, CNF, EXW
Payment Terms: T/T, Western Union, Credit card, L/C, Cash for offline orders.
Trading Terms: FOB, CIF, CNF, EXW
Payment Terms: T/T, Western Union, Credit card, L/C, Cash for offline orders.
